REMOTE SUPPORT
Grove Geeks glasses with Holy


Grove Geeks

07541 728180

helpme@grovegeeks.co.uk

"We geek so you don't have to!"

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Pricing

HOME PRICING (including VAT)

DO GIVE US A RING to discuss your needs, and we can usually agree a fixed price for work done, and discuss a pricing approach to suit you best. We're always looking for the CHEAPEST professional way to solve your problem and deliver exceptional service, so please do give us the chance to talk through how we can help!

We prefer to take payment via bank transfer, or cash if required. Whilst we are able to take credit/debit cards and cheques, we try to avoid these unless essential, due to ~3% bank charges for doing so.

All prices on this page INCLUDE VAT @ 20%.

PC Tune-Up & Health-Check Our fixed-price tune-up and health-check, including full virus/malware scans, optimising the startup time and general running of the computer. If you think you need a new computer because it's running slowly, our Tune-Up can usually save you replacing, breathing new life into the computer!
£75
Software fix + PC Tune-Up & Health-Check Everything above, whilst also fixing any specific software issues you may be having. This can include failing to startup, stuck in endless software repair loops, black or blue screen issues etc. This is usually all that's needed if there's nothing wrong with the hardware!
£75 to £100
Virus Removal We can help when the worst happens and you've been infected. We'll discuss the best options to remove viruses and malware, and complete a full healthcheck to ensure you're safe and secure. Prices vary, depending on the complexity and severity of the infection and how much damage it's done - but can usually be done as part of our fixed-price health-check and tune-up (above). From
£75
to
£120
BACKUP setup Discuss backup options, and then setup and verify your data's backed-up somewhere safe, to give you full recovery.
We are happy to provide backup drives for a competitive price, and will discount the setup cost if you buy your backup drive from us.
£50
Family Safety Discussing your needs, and working with you to secure your home devices. £50
Home visits & hourly rate work We charge by the hour/half-hour, but do contact us and we can discuss likely costs and often agree a fixed price if you'd prefer. The first hour is a slightly higher cost to cover our travel time and costs for home visits, vs remote support sessions. £60
first hour,
+£25
per additional
½ hour.

Minimum 1 hr.
Remote Support & advice For many issues we can investigate and fix remotely, accessing your computer over the internet.
We use the industry-leading Teamviewer software to remotely access your computer at your request, to fix problems quickly and cost-effectively. We operate a minimum 30 minutes for this service, rather than the usual hour, providing a cost-effective and prompt way to resolve urgent issues quickly with minimum fuss and inconvenience.
£25
per half hour.

Minimum 30 mins.

All prices on this page are INCLUDING vat.


Photo, negative and slide scanning service

There's no restrictions on how you use your digital copies of your photos!
You can take them to Jessops, Boots etc. to print as many copies as you like and/or share with friends online, by email or social media.


Number of
photos
Price per
photo
Up to 20025p
201 to 50022p
Over 500 20p
Minimum order value £30 inc. vat
Number of
Slides/Negatives
Price per
slide/negative
Up to 10075p
101 to 50065p
501 to 100055p
Over 100045p
Minimum order value £40 inc. vat

All prices on this page INCLUDE VAT @ 20%.

Credit card logo - Mastercard, Maestro, Visa, VPay

We prefer to take payments by bank transfer or cash where possible (to minimise our banking/card fees), but we can also accept credit/debit cards and cheques, or
payment on invoice for businesses

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