REMOTE SUPPORT
Grove Geeks glasses with Holy


Grove Geeks

07541 728180

helpme@grovegeeks.co.uk

"We geek so you don't have to!"

Home

FAQs

Contact

Pricing

BUSINESS PRICING (excl. VAT)

DO GIVE US A RING to discuss your needs, and we can usually agree a fixed price for work done, and discuss a pricing approach to suit you best. We're always looking for the CHEAPEST professional way to solve your problem and deliver exceptional service, so please do give us the chance to talk through how we can help!

We prefer to take payment via bank transfer, or cash if required. Whilst we are able to take credit/debit cards and cheques, we try to avoid these unless essential, due to ~3% bank charges for doing so.

All prices on this page EXCLUDE VAT @ 20%.

PC Tune-Up & Health-Check Our fixed-price tune-up and health-check, including full virus/malware scans, optimising the startup time and general running of the computer. If you think you need a new computer because it's running slowly, our Tune-Up can usually save you replacing, breathing new life into the computer!
£75
Software fix + PC Tune-Up & Health-Check Everything above, whilst also fixing any specific software issues you may be having. This can include failing to startup, stuck in endless software repair loops, black or blue screen issues etc. This is usually all that's needed if there's nothing wrong with the hardware!
£75 to £100
Hourly Pricing We're happy to quote for work, either on a time-and-materials basis or fixed price.
Please do contact us to discuss.
£50
first hour,
+£25 per additional ½ hour
Office/HomeOffice visits & hourly rate work We charge by the hour/half-hour, but do contact us and we can discuss likely costs and often agree a fixed price if you'd prefer. The first hour is a slightly higher cost to cover our travel time and costs for home visits, vs remote support sessions. £60
first hour,
+£25
per additional
½ hour.

Minimum 1 hr.
Remote Support & advice For many issues we can investigate and fix remotely, accessing your computers over the internet.
We use the industry-leading Teamviewer software to remotely access your computer at your request, to fix problems quickly and cost-effectively. We operate a minimum 30 minutes for this service, rather than the usual hour, providing a cost-effective and prompt way to resolve urgent issues quickly with minimum fuss and inconvenience.
£25
per half hour.

Minimum 30 mins.
Website setup Basic web presence, based around your brand. Website design can be very low cost for a simple web page, but we can agree a price for the work once we've met and discussed your needs. From
£400
+hosting
Annual Website Support Annual maintenance, for a monthly fee:
  • Regular maintenance & website management
  • Email/phone advice for your online presence
  • Ensuring your website remains fresh and up-to-date.
£50 to £TBC
per month.
Annual
IT Support
& Advice
Support for your business, for a monthly fee.
  • Phone/email advice
  • Daytime/Evening/weekend visits as needed
  • Helping to buy new equipment
  • Equipment advice, installation and setup

Your own personal IT Expert for impartial advice

£POA, depending on service required

All prices on this page are EXCLUDING vat.

Credit card logo - Mastercard, Maestro, Visa, VPay

We prefer to take payments by bank transfer or cash where possible (to minimise our banking/card fees), but we can also accept credit/debit cards and cheques, or
payment on invoice for businesses

BACK